Acceptable Use Policy

Version: 2026-10-15 · Last updated and effective: 15 October 2026
Provider: Glimscope ("we") is operated from Western Australia, Australia. Contact: support@glimscope.com (support), legal@glimscope.com (legal and privacy), abuse@glimscope.com (abuse).
Report abuse or opt a site out: abuse@glimscope.com

This Acceptable Use Policy ("AUP") is part of the Glimscope Terms of Service. It applies to everyone who uses Glimscope, including the free scanner. If you break it, we may limit, suspend or close your account (see section 8). Words defined in the Terms have the same meaning here.

In short

1. Authorised scanning only

1.1 You may submit a page, site or domain to Glimscope only if you own or control it, or the owner or operator has expressly authorised you to have it tested by an automated tool. For scheduled monitoring, that authority must cover recurring scans.
1.2 You confirm this each time you add a site or run a free scan. We record the date and time, the version of this AUP and your IP address with each confirmation.
1.3 If you act for a client (for example, as an agency or freelancer), you must have the client's authority before adding its site and must stop monitoring when that authority ends.
1.4 If your authority is withdrawn or ends, remove the site from Glimscope promptly.
1.5 Do not scan: competitors' or other third parties' sites without their permission; government, bank, health or other sites you don't control "to see how they do"; internal, private-network or intranet addresses; or any site whose owner has asked us or you not to scan it.

2. Domain verification and opt-outs

2.1 Before scheduled scans start, you must verify that you control the domain (by meta tag, file or DNS record, as shown in the dashboard). We may ask you to re-verify at any time, and we pause monitoring if verification fails.
2.2 Site owners can ask us to stop scanning their site at abuse@glimscope.com. We honour these requests, and you must not try to get around them.
2.3 Our scanner identifies itself as GlimscopeBot (see https://glimscope.com/bot). You must not try to disguise it or make it appear to be another visitor.

3. No abuse, load testing or circumvention

You must not use Glimscope to:
(a) carry out load, stress, performance or denial-of-service testing, or to send traffic designed to slow down or overload any site, including by repeatedly triggering manual scans or opening many accounts to raise scan volume;
(b) carry out security testing, vulnerability scanning, penetration testing or probing of any system;
(c) access non-public areas or bypass authentication, paywalls, CAPTCHAs, IP blocks, robots.txt rules, rate limits or any other access control;
(d) scrape or harvest content or personal information from websites, or use scan results to build contact lists;
(e) reach internal networks, cloud metadata services or other non-public addresses, or try to bypass our network protections;
(f) get around our plan limits, rate limits or free-scan limits (for example, with multiple free accounts or automated scripts against the free scanner).

4. No publishing results to shame or pressure third parties

4.1 You must not publish, post or distribute Glimscope results about a website you do not own to criticise, rank, "name and shame" or embarrass its owner. This includes public lists, leaderboards, "hall of shame" posts, social-media call-outs and press releases.
4.2 You must not use Glimscope results to threaten, pressure or extort anyone, including in or in support of demand letters, legal threats or "pay us to fix this" outreach to sites you don't own or represent.
4.3 You must not present Glimscope results as proof that a site is unlawful, inaccessible or non-compliant, or as proof that a site is accessible or compliant. Automated results are partial and point-in-time (see section 6).
4.4 Sharing results privately with the site's owner, or with your own client whose site you are authorised to test, is fine, provided the report and its disclaimer are shared unaltered.

5. Honest use of reports and our name

5.1 You must not remove, obscure or change the disclaimer in any Glimscope report, including reports you pass to clients.
5.2 You must not describe a Glimscope report, evidence log or alert as a certification, audit, VPAT/ACR, legal opinion or guarantee of compliance, or say or suggest that Glimscope has certified, approved, verified or endorsed any website.
5.3 You must not create or display a "Glimscope verified", "compliant" or similar badge or seal.
5.4 You must not edit report contents (dates, URLs, results) and then present them as Glimscope output.

6. What Glimscope results are, and are not

Glimscope runs automated checks with the open-source axe-core engine. Automated tests find only some accessibility issues; manual testing is still required. Results reflect the page tested at the time tested, can include false positives and miss issues, and are not legal advice, an audit or a certification. They do not guarantee conformance with WCAG or compliance with the ADA, the European Accessibility Act, the Disability Discrimination Act 1992 (Cth) or any other law or standard.

7. General rules

You must not: use Glimscope for anything unlawful; upload or inject malware; attack, probe or reverse engineer Glimscope beyond what the law or the open-source licences of included components allow; share your login; resell Glimscope except under a plan that allows it; or use it in breach of export-control or sanctions laws.

8. Enforcement

8.1 We may investigate suspected breaches, and we may act without notice where the risk to others or to the Service is urgent. Actions include: blocking a URL or domain; pausing or removing a monitored site; deleting results we believe were obtained in breach of this AUP; limiting, suspending or closing an account; and reporting unlawful activity to the authorities.
8.2 Where it is reasonable to do so, we will tell you what we have done and why, and give you a chance to respond.
8.3 Refunds after suspension or termination for breach are covered by our Refund Policy and the law. Your rights under the Australian Consumer Law and other non-excludable laws are not affected.
8.4 You are responsible for claims by site owners arising from scans you request in breach of this AUP (Terms clauses 5 and 12).

9. Reporting

Report abuse, an unwanted scan of your site, or a security issue to abuse@glimscope.com. Please include the URL and the approximate time. We aim to respond within 2 business days.

10. Changes

We may update this AUP. We will post the new version here with a new version date, and for material changes we will notify account holders by email or in-app. Sites you add after an update are confirmed under the new version.