What counts as a page?
One web address (URL) on your site that we load and test, for example your home page or a product page. A full-site scan follows links on your site and its sitemap, up to your plan’s page cap per site.
A scan can cover fewer pages than your cap: it follows only links within your site, respects robots.txt, checks a sample of pages that share the same layout, and stops after 3 hours.
What happens at my limit?
We tell you what happened and your options. For example, if a Free scan finds more than 25 pages, it scans 25 and says how many it found; you can upgrade for a higher cap. Nothing is charged automatically.
When do on-demand rescans reset?
On-demand rescans reset on the 1st of each month (UTC). Failed scans don't count.
Do you fix my site?
No. We find automated issues and show you how to fix them in your CMS. You or your developer apply and test each fix.
Will this make me compliant?
No tool can promise that. Automated rules mapped to WCAG 2.0, 2.1 and 2.2 A/AA can check only some success criteria; the rest need manual testing. Results are not legal advice or a certification.
What happens to my history if I cancel?
Your evidence log (every scan date, issue counts and PDF report) is kept for as long as you’re subscribed. Page-by-page detail is kept for at least 24 months. If your paid plan ends, we keep your history read-only for 12 months and we’ll tell you in the app before anything is removed, so you can export it.
Can I white-label? Does the disclaimer stay?
White-label reports are planned for the Agency plan. The disclaimer will always stay on every report.
Do you scan sites I don’t own?
No. You confirm you own each site or are authorised to test it, and scheduled scans start only after domain verification. See Acceptable Use.
Do you add tax?
No. The price shown is the total you pay, and any tax that applies is included. If you buy as a business in the EU or UK, you give us your VAT number and account for VAT yourself under the reverse charge.